Terms & Conditions
Welcome to Bothura! 💫 We’re so happy to have you here. Before placing an order, please take a moment to read our simple terms. They’re designed to make sure your shopping experience is smooth and clear.
Orders & Products
Every abaya is made with care, and while we try to show colors and fabrics as accurately as possible, small variations may happen due to lighting or screen settings.
To confirm your order, a 50% advance payment is required. The remaining 50% will be paid upon delivery.
If a product goes out of stock after you place an order, we’ll let you know right away and offer an alternative or a refund.
Pricing & Payments
Prices are listed in PKR.
Payments are made through the methods we share with you at checkout.
Prices may change from time to time, but confirmed orders won’t be affected.
Shipping & Delivery
At Bothura, every abaya is crafted with attention to detail, which is why we kindly ask for a little patience while your order is prepared.
Standard Orders: Delivered within 7–10 working days after order confirmation.
Customized Abayas: May take up to 3-4 weeks, depending on design and fabric availability.
We ship with trusted couriers, and delivery times may vary based on your location.
Please make sure your address and contact details are accurate we wouldn’t want your parcel to get lost!
Once your order has been handed over to the courier, delays (if any) are beyond our control, but we’ll always do our best to assist you.
Returns & Exchanges
We want you to love your Bothura abaya! If you receive the wrong item, or if it arrives damaged/defective, please reach out within 3 days of delivery.
Items must be unused, unworn, and in their original packaging for returns/exchanges.
Customized or altered items are non-refundable.
Content & Designs
All Bothura designs, images, and content belong to us. We kindly ask that you don’t use them without permission.
Privacy
Your personal information is safe with us. We only use it to process your orders and communicate with you. We never share it with third parties (except if required by law).
Friendly Note
Bothura cannot be held responsible for delays or issues caused by courier services, or for how items are used after purchase.
By shopping with us, you agree to these terms.
Contact Us
If you have any questions or concerns, we’re always here to help 💕
Email: contact@bothura.com
WhatsApp/Phone: +92 3362533805
Instagram: modest.wear.by.bothura
Thank You
Thank you for choosing Bothura. Every order you place supports our journey, and we’re honored to be a part of your modest fashion story. Your trust means the world to us! ✨